Behavioral Health Automation
We build behavioral health automation with Part 2 as a design constraint. Consent is modeled per disclosure, segmented records stay segmented, and every downstream integration is checked against what the patient actually authorized.
What breaks today
Part 2 consent is modeled as a checkbox
Part 2 requires consent specific to the recipient and purpose. Systems that store a single yes-or-no flag cannot honor that.
Authorization volume is punishing
Behavioral health carries some of the highest prior authorization and concurrent review burden in healthcare, on thin administrative staffing.
Group and recurring scheduling breaks
Practice management systems built around one-to-one visits handle group therapy and intensive outpatient schedules badly.
No-shows are structurally high
Attendance is part of the clinical picture, and generic reminder tooling does not reflect that.
What we build
Scoped during the assessment, then delivered in one to three week increments against your real systems.
Consent-aware data flows
Disclosure-specific consent modeled explicitly, with automated checks before any record leaves the segmented boundary.
Authorization and concurrent review automation
Initial authorization, continued stay review, and expiration tracking with escalation before coverage lapses.
Group and program scheduling
Recurring group, IOP, and PHP schedules with attendance capture that feeds both the chart and billing.
Attendance-aware outreach
Reminder and re-engagement sequences tuned for the population, with clinical escalation on disengagement patterns.
Part 2 audit reporting
A disclosure log that answers who received which segmented record, under which consent, on what date.
What changes
Ranges reflect what comparable engagements have produced. Your baseline is measured during the assessment before anyone commits to a number.
- Consent handling that survives a Part 2 review rather than a HIPAA-only review
- Authorization lapses caught before the coverage gap creates a write-off
- Group and program scheduling that reflects how the programs actually run
- Attendance and disengagement visible to clinical staff, not just billing
Systems this touches
Integration channel is chosen on verified capability in your environment, not on what is easiest to document.
- Kipu
- Netsmart
- Qualifacts
- Valant
- TherapyNotes
- 42 CFR Part 2
Not sure this is the right workflow to start with? The $24,997 assessment exists to answer exactly that, and it frequently points somewhere other than where leadership expected.
Common Questions
Do you understand 42 CFR Part 2 or just HIPAA?
Both, and we treat them as separate constraints. Part 2 requires consent specific to the recipient and purpose of a disclosure, which HIPAA does not. Any build touching substance use disorder records is designed against Part 2 first.
Can automated messaging be used with this population?
Yes, with care. Message content is constrained hard, consent is tracked per channel, and escalation to a clinician is built in rather than optional. We do not ship generic marketing sequences into a behavioral health population.
Talk it through with an engineer.
Tell us what this workflow costs you today and we will tell you honestly whether automating it is worth the engagement.
Start with a conversation, not a proposal.
A 45-minute call with a senior engineer. We will tell you honestly whether automation is the right answer for the workflow you have in mind.