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Dermatology Practice Automation

Dermatology runs two businesses inside one practice. The medical side is high-volume, insurance-driven, and increasingly dependent on biologics that require prior authorization. The cosmetic side behaves like retail, with deposits, packages, and no-show economics that the practice management system was not built for.

Automation has to respect both. We separate the workflows rather than forcing one model onto the other.

What breaks today

Biologic authorization is slow and manual

Specialty drug authorization involves clinical documentation, payer-specific forms, and follow-up that consumes a dedicated staff member.

Pathology results fall through

Specimens go out, results come back, and tracking which patient is waiting on which result is a manual log.

Cosmetic and medical share one schedule

Cosmetic no-shows cost far more than medical no-shows, but the reminder and deposit policy is identical.

Skin check recall is inconsistent

Annual full-body screening recall is high value clinically and commercially and depends on whoever remembers to run the report.

What we build

Scoped during the assessment, then delivered in one to three week increments against your real systems.

  1. Biologic authorization workflow

    Documentation assembly, payer submission, status polling, and renewal tracking specific to specialty pharmacy pathways.

  2. Pathology tracking to close

    Every specimen tracked from collection to result to patient notification, with escalation when a result is overdue.

  3. Service line separation

    Distinct scheduling, deposit, reminder, and cancellation policies for cosmetic versus medical encounters.

  4. Screening recall automation

    Annual skin check recall driven from the chart, with risk-based prioritization and multi-channel outreach.

  5. Cosmetic package and deposit handling

    Package balance tracking and deposit capture that feeds both the schedule and the ledger.

What changes

Ranges reflect what comparable engagements have produced. Your baseline is measured during the assessment before anyone commits to a number.

  • Biologic authorization turnaround reduced and renewals never missed
  • Zero pathology results lost between collection and patient notification
  • Cosmetic no-show cost reduced through deposit and reminder policy separation
  • Annual screening recall executed consistently across the panel

Systems this touches

Integration channel is chosen on verified capability in your environment, not on what is easiest to document.

  • Modernizing Medicine (EMA)
  • Nextech
  • athenahealth
  • eClinicalWorks
  • CoverMyMeds

Not sure this is the right workflow to start with? The $24,997 assessment exists to answer exactly that, and it frequently points somewhere other than where leadership expected.

(307) 454-0600

Common Questions

Can you handle the specialty pharmacy side of biologics?

We automate the practice-side workflow: documentation assembly, submission, status tracking, and renewal alerts. Coordination with the specialty pharmacy hub is integrated where the hub offers a channel to integrate with.

Talk it through with an engineer.

Tell us what this workflow costs you today and we will tell you honestly whether automating it is worth the engagement.

Do not include protected health information in this form. We execute a business associate agreement before any PHI or workflow detail is shared.

Start with a conversation, not a proposal.

A 45-minute call with a senior engineer. We will tell you honestly whether automation is the right answer for the workflow you have in mind.