Physical Therapy and Rehab Automation
The automation that matters here is unglamorous: tracking authorized visits against delivered visits, alerting before the plan of care expires, and recovering the cancellations that leave a therapist idle for an hour.
What breaks today
Authorized visits are tracked on paper
The front desk keeps a count. When the count is wrong, the clinic delivers care it will not be paid for.
Recertification deadlines slip
Plan of care recertification is time-bound and easy to miss inside a busy clinical schedule.
Cancellations go unfilled
A same-day cancellation leaves a treatment slot empty because nobody has time to call down a waitlist.
Outcomes data is collected and never used
Functional outcome measures are captured for compliance and never aggregated into anything a payer or referrer would find persuasive.
What we build
Scoped during the assessment, then delivered in one to three week increments against your real systems.
Authorization and visit-count tracking
Authorized versus delivered visits tracked automatically with alerts at configurable thresholds before the limit.
Plan of care and recertification alerts
Recertification windows tracked per patient with escalation to the treating therapist ahead of the deadline.
Automated cancellation recovery
An open slot triggers outreach to a prioritized waitlist across text and voice, with self-service booking.
Outcome measure automation
Functional measures collected on a schedule and aggregated into referrer- and payer-facing outcomes reporting.
Referrer reporting
Automated progress summaries back to referring physicians, which is the most reliable referral retention mechanism in rehab.
What changes
Ranges reflect what comparable engagements have produced. Your baseline is measured during the assessment before anyone commits to a number.
- Unauthorized visit write-offs materially reduced
- Recertification lapses eliminated as a category of loss
- Cancellation slots refilled at a meaningfully higher rate
- Outcomes data usable in payer negotiation and referrer development
Systems this touches
Integration channel is chosen on verified capability in your environment, not on what is easiest to document.
- WebPT
- Raintree
- Prompt
- Net Health
- Clinicient
- Tebra
Not sure this is the right workflow to start with? The $24,997 assessment exists to answer exactly that, and it frequently points somewhere other than where leadership expected.
Common Questions
Is this worth it for a single-location clinic?
Cancellation recovery and authorization tracking often are, because both map directly to revenue. Full custom integration usually is not, and we will say so rather than sell you a build you do not need.
Talk it through with an engineer.
Tell us what this workflow costs you today and we will tell you honestly whether automating it is worth the engagement.
Start with a conversation, not a proposal.
A 45-minute call with a senior engineer. We will tell you honestly whether automation is the right answer for the workflow you have in mind.