A specialist practice, not a generalist agency

We work on healthcare workflow automation and nothing else. That narrowness is the point: the constraints in this industry are unusual enough that generalist automation firms learn them at their clients’ expense.

Book a Call How we handle PHI

Healthcare automation fails in predictable ways. A generalist firm builds the workflow the policy document describes rather than the one staff actually run. A platform vendor sells a configuration that assumes an integration capability the customer’s EHR instance does not have. An internal team builds something excellent, and then the person who understood it leaves.

We built this practice around those three failure modes. We observe work rather than interview about it. We verify integration capability in your actual environment before designing anything that depends on it. And we hand over runbooks and documentation until your team can operate the system without us, because a system only we can run is a liability we sold you.

We are based in Sheridan, Wyoming, and work with healthcare organizations across the United States, remotely and on site where observation requires it.

A hospital reception and patient registration desk

How we work

These are commitments we will hold to in writing, not values on a wall.

Senior engineers do the work

The person who scopes your engagement is the person who builds it. There is no pyramid where a partner sells and a junior team delivers, because in healthcare integration the cost of inexperience lands on patients.

We say no to work

A meaningful share of first calls end with us recommending better configuration of what you already own. That costs us revenue and it is the only way the recommendation is worth anything.

You own everything

Source code, infrastructure definitions, and documentation are yours from the first commit, in your repositories. We do not build a business on switching costs.

Compliance is designed, not added

PHI flow is mapped before architecture is chosen. Controls retrofitted onto a finished system pass reviews and fail audits.

Automation escalates rather than guesses

When a payer portal changes or an interface drops messages, our systems stop and alert a named owner. Silent failure is the most expensive outcome in this category of software.